Privacy Policy and General Rules

1.1. These online purchase and sale rules (hereinafter the “Rules”) establish the mutual rights and obligations of the Seller ( MB Natures ) and the Buyer (natural or legal person) purchasing the goods in the online store (hereinafter the Online Store) , delivery and return procedure, liability of the parties and other conditions related to the purchase of goods.
1.2. Buyer – a natural or legal person who has the right to conclude transactions in his own name in accordance with the laws of the Republic of Lithuania, and duly authorized representatives of these persons. By confirming these Rules, the Buyer confirms that he has the right to purchase the Goods in this online store.
1.3. The Buyer must read the Rules before using the services of this Online Store and confirm that he agrees with them at the time of placing each order. The Seller does not assume any risk or responsibility and is unconditionally released from it if the Buyer has not read the Rules, even though he has been given such an opportunity.
1.4. These Rules together with the order confirmed by the Buyer become a purchase and sale agreement concluded between the Buyer and the Seller, which is a legal document binding on both parties. The Agreement is considered concluded when the Buyer forms an order for goods in the Online Store, confirms it after reading the Rules and receives an e-mail from the Seller confirming that the Buyer’s order has been accepted.
1.5. With this sale and purchase agreement, the Seller undertakes to transfer the goods to the Buyer by the right of ownership, and the Buyer undertakes to accept the goods and pay the set price for them.
1.6. The Seller has the right to change, amend or supplement the Rules at any time, taking into account the requirements established by legal acts. The provisions of the Rules in force at the time of placing the order shall apply to the Buyer’s order.
1.7. If the Buyer does not agree with the new version of the Rules, their additions and amendments, he has the right to refuse them, provided that he loses the right to use the services of the online store.

2.1. The goods sold in the online store are new, unless explicitly stated otherwise. The prices of the goods are presented in Euros including VAT. The delivery price is calculated at the time of order formation and is indicated on a separate line.
2.2. The seller undertakes to sell the goods that comply with the requirements of the legal acts of the Republic of Lithuania. The goods are sold of high quality, suitable for use according to their direct purpose, complete sets, properly packaged and labeled.
2.3. The Seller makes sure that the specifications of the goods, photos and other related information are provided in the Online Store as accurately as possible, but does not guarantee that the color, shape or quality of the goods will meet the Buyer’s expectations.
2.4. Seller reserves the right to change information at any time without notice.
2.5. All Goods available in the Online Store are available unless expressly stated otherwise.
2.6. In the event that the ordered Goods no longer exist and it is no longer possible to order from suppliers, the Buyer shall be immediately notified by e-mail or other means and the order for such Goods shall be terminated.
2.7. Before using the goods, the buyer must read the instructions for use and use these goods only in accordance with the procedure and conditions specified in the instructions and in compliance with other safety requirements.
2.8. When the Buyer needs goods with additional accessories, changed characteristics or requesting additional services, each case is discussed with the Seller separately.

3.1. The Buyer, having selected the desired goods in the Online Store, selected the method of payment and delivery, read these Rules and confirmed it in the appropriate box, confirms the order.
3.2. The Buyer may choose to pick up the ordered goods at the place specified by the Seller or wish to deliver them by courier, if so indicated on the payment page. Items in one order can only be shipped to one address.
3.3. The Seller, having received the Buyer’s order and without any restrictions on the goods specified in the order, confirms it by sending an e-mail to the e-mail specified by the Buyer. email address.
3.4. Upon receipt of the order confirmation by the buyer by e-mail specified by him. email address, the order may no longer be canceled unless there is an express agreement between the Parties to cancel or change the order.
3.5. The goods will be delivered or shipped only after full payment for the order. Failure to pay within 3 days will result in cancellation of the order.
3.6. After preparing the order, the Seller shall send the Buyer a notice that the goods are ready for collection at the place specified by the company or the fully paid goods will be sent to the Buyer, depending on the delivery method chosen at the time of ordering.
3.7. By concluding the Agreement, the Buyer agrees that an order confirmation and / or a preliminary invoice with the purchase details will be sent to the e-mail address specified during the purchase. The VAT invoice is issued on the date of delivery of the Goods to the courier or collection of the Goods (depending on which method of delivery of the Goods was chosen) and is delivered or sent together with the Goods.

4.1. In order to use the online store, the Buyer must provide the data necessary for the proper execution of the order of goods. The legal entity must indicate the name of the company (legal entity), registration code and / or VAT payer code, telephone number, e-mail. postal address, delivery address and, where appropriate, the name of the consignee. Buyer natural person must provide his / her personal data: name, surname, telephone number, e-mail. postal address and delivery address. This information can be provided by the Buyer each time an order is placed, or by registering once in the online store.
4.2. The protection of the Buyer’s personal data is regulated by the Law on Legal Protection of Personal Data of the Republic of Lithuania and other valid legal acts.
4.3. By confirming these rules at the time of ordering, the Buyer agrees that the data provided by him will be processed in this online store for the purposes of analysis of the Seller’s activities and direct marketing. The Buyer also agrees that the e-mail specified by the Buyer information messages necessary for ordering the goods would be sent to the e-mail address and / or telephone number.
4.4. The Buyer’s personal data will be used to identify the Buyer when selling and delivering goods, issuing accounting documents, returning overpayments and / or money for the goods returned by the Buyer, administering debts, fulfilling other obligations arising from the sales contract.
4.5. The personal data provided by the Buyer will be used exclusively by the Seller and its partners, with whom the Seller cooperates in the administration of the online store, delivery of goods. The Seller undertakes not to disclose the Buyer’s personal data to third parties, except for the listed partners, or when required by the legal acts of the Republic of Lithuania.
4.6. Data provided at the time of purchase or registration and required for the performance of contractual obligations will be retained throughout the warranty period of the purchased goods. Data required for debt management shall be stored until the recovery of the debt, but not longer than for 10 (ten) years. The data is stored for direct marketing purposes for 2 (two) years after the Buyer’s last connection to the online store system. When personal data are no longer needed for the purposes of their processing or when the statutory retention period expires, they will be securely destroyed.
4.7. The buyer undertakes to keep and not disclose his login details to the online store. If the Buyer loses the login data, he must immediately inform the Seller by the means of communication specified in the “Contacts” section. The Seller is not responsible for the actions of third parties performed using the Buyer’s login data until the moment of informing about the situation, and considers that the actions in the online store were performed by the Buyer.
4.8. The buyer has the right to freely change the data in the registration form at any time. The Seller may cancel the registration data of the Buyer upon receipt of a written request from the Buyer. If personal data changes, the Buyer must update it. The Buyer is solely responsible for the consequences of incorrect data provided by the Buyer.

5.1. If the Seller’s online store contains links to the websites of other companies, institutions, organizations or individuals, the Seller is not responsible for their activities, the information provided on the websites, does not maintain or control those websites.
5.2. Seller shall not be liable for any loss of profit, business loss, disruption or loss of business opportunity by Buyer.
5.3. The Seller shall not be liable for non-performance or late performance of the Agreement or any obligations under the Agreement, if such non-performance or delay is due to actions or events beyond the Seller’s control. In the event of an event beyond the Seller’s control that affects the proper performance of the Seller’s obligations under the Agreement, the Seller shall immediately notify the Buyer and the performance of its contractual obligations will be suspended and the performance of the obligations will be extended. If events beyond the Seller’s control affect the delivery of the Goods to the Buyer, the Seller must agree on a new delivery date after the end of the events beyond the Seller’s control.
5.4. The Seller shall send all notices and otherwise contact the Buyer at the e-mail address or telephone number provided in his registration form.
5.5. The Buyer sends all other notices and otherwise contacts the Seller in the online store section.
5.6. These rules have been drawn up in accordance with the legal acts of the Republic of Lithuania and the law of the Republic of Lithuania applies to all issues arising from it.
5.7. In the event of damage, the guilty party shall indemnify the other party for direct losses in accordance with the procedure and on the grounds established by the laws of the Republic of Lithuania.
5.8. In the event of circumstances beyond the control of the Seller (force majeure) and other important circumstances, the Seller may temporarily suspend or terminate the operation of the online store without prior notice to the Buyer.

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